Cases

headline:

CRM design and implementation

Bild:

Challange:

Best in Class CRM system design and implementation

Approach:

Classical specification sheet created. The approach was "backwards", coming from reporting and the most important views that all stakeholders must have in order to have "insights" and "action" in the foreground

Result:

SAP CRM implementation, which was very well received by AD and management, reporting set new standards

headline:

Setting up a JV in China

Bild:

Challange:

Separation of a part of the business and foundation of a JV with a Chinese partner

Approach:

Detailed business case modelling as a basis for contract negotiations. Broad-based implementation support: setting up new organizational structure, service level agreements, communication strategy, etc:

Result:

Successful completion and timely start of the JV